Cookie Policy

Last updated: 17/09/2025

1. Who We Are

This Cookie Policy explains how JAYHALE LIMITED (“Ravora”, “we”, “us”, “our”) uses cookies and similar technologies on ravora.co.uk (the “Website”). For any questions about cookie usage or data processing, you may contact us at info@ravora.co.uk.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They store information that helps the Website function properly, remember your preferences, and understand how you interact with our services.

We also use related technologies such as:

  • Local storage – browser-based storage used for preferences and settings.
  • Pixels – tiny images that send information back to servers.
  • Scripts – code used to enable functionality and analytics.

3. Types of Cookies We Use

We use a combination of the following categories:

  • Strictly Necessary Cookies Required for security, basket functionality, sessions, and checkout. These cannot be disabled without impairing core functionality.
  • Performance & Analytics Cookies Help us understand site usage patterns and improve speed, navigation, and usability. Data collected is aggregated and does not identify you personally.
  • Functional Cookies Remember your preferences, such as language, currency, login state, wishlist, store notices, or recently viewed products.
  • Advertising & Marketing Cookies (optional) Used only if you opt in. These help us measure conversions, personalise marketing, and deliver relevant advertisements across platforms.
  • Social Media Cookies Enable embeds, share buttons, and interactions with social networks where enabled.

4. Examples of Cookies We Use

Below are common examples of cookie names, their purposes, and typical durations. Exact sets may vary depending on plugin updates, Website improvements, and configuration changes.

Category Example Name(s) Purpose / Typical Duration
Strictly Necessary woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* Basket / session management • Session to 2 days
Strictly Necessary wordpress_logged_in_*, wordpress_sec_*, wp-settings-* Login state & preferences • Session to 1 year
Functional woocommerce_recently_viewed, store_notice* Viewed items, store notices • Session to 2 days
Functional (language/currency) woocs_current_currency, wp-wpml_current_language Remember preferences • Session to 1 year
Analytics _ga, _ga_*, _gid Usage analytics (Google Analytics) • 24 hours–2 years
Advertising _gcl_au, _fbp Ad optimisation & conversions • Varies
Consent cookie_preferences Stores your choices • 6–12 months

5. Your Choices

You can manage your cookie preferences at any time using our cookie banner or the “Cookie Settings” option available on the Website. Strictly necessary cookies will remain enabled because they are required for essential Website functionality.

You may also manage or delete cookies through your browser settings. However, disabling certain cookies — particularly those related to the basket and checkout — may cause parts of the Website to malfunction or prevent orders from being completed.

6. Data & Privacy

Any personal data collected through cookies or similar technologies is processed in accordance with our Privacy Policy. We do not sell personal information or share identifiable data with advertisers without your explicit consent.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or operational improvements. Updated versions will be posted on this page with the revised “Last updated” date.

Contact Us

If you have questions about this Cookie Policy or your cookie preferences, please contact us:

  • Company: JAYHALE LIMITED
  • Company number: 16020956
  • Address: Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF
  • Phone: +44 7418 604698
  • Email: info@ravora.co.uk | b2b@ravora.co.uk