Last updated: 17/09/2025
ravora.co.uk (the “Website”) is owned and operated by JAYHALE LIMITED, Company number 16020956. Registered address: Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF. Phone: +44 7418 604698 Contact: info@ravora.co.uk.
By accessing or using the Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not accept these Terms, you must immediately stop using the Website. Your continued use constitutes your acceptance of all current and future revisions.
These Terms apply to all visitors, customers, and anyone interacting with ravora.co.uk.
Ravora aims to provide accurate, clear and up-to-date information, including product descriptions, pricing, and availability. However, typographical errors, inaccuracies, or omissions may occur. We reserve the right to update, correct, or modify content at any time without prior notice.
If any specification or detail is critical to your purchase, we recommend reviewing the relevant information carefully before placing an order.
When you place an order on ravora.co.uk, you are making an offer to purchase the selected items. A contract is formed only when we send you an official order confirmation email.
We reserve the right to refuse, cancel, or cancel after acceptance, for reasons including:
All prices on ravora.co.uk are displayed in GBP (£) unless otherwise specified, and prices may change without prior notice. Ravora currently accepts secure card payments via Visa and Mastercard.
The Website may offer prices in multiple currencies for convenience, including GBP (£), EUR (€), USD ($), CAD (C$), AUD (A$), and NZD (NZ$). The currency applied at checkout is the legally binding chargeable amount. If your card or account is denominated in a different currency, your bank or payment provider may apply exchange rates or fees outside our control.
For more details about processing, authorisation, security, and refunds, please refer to our Payment Policy.
Ravora provides worldwide delivery through trusted logistics partners. Delivery timeframes are estimates and may vary depending on processing times, customs, local postal services, and external factors. Full details are outlined in our Shipping Policy.
Ravora offers a 30-day return window for eligible items, subject to the conditions outlined in our Return & Refund Policy. Items must be returned in original condition unless defective or misdescribed.
Products may include a warranty covering manufacturing defects for a defined period (typically 12 months). Warranty coverage varies by product type, manufacturing partner, and regional requirements. For full details, see our Warranty Policy.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device or browser. You must contact us immediately if you suspect unauthorised account activity.
Ravora is not responsible for losses arising from failure to keep login information secure.
All content on the Website, including text, images, graphics, branding, and layout, is the property of Ravora or our licensors and is protected by intellectual property laws.
Unauthorised reproduction, distribution, modification, or exploitation of any part of the Website is prohibited. For full acceptable use requirements and prohibited activities, please read our Acceptable Use Policy.
To the fullest extent permitted by law, Ravora is not liable for:
Nothing in these Terms limits or excludes liability where such limitation is prohibited by law.
Our handling of personal data is explained in detail in our Privacy Policy and Cookie Policy. By using the Website, you consent to the processing of information as described in those documents.
These Terms are governed by the laws of England and Wales. Any disputes, claims, or proceedings related to the Website or these Terms fall under the exclusive jurisdiction of the courts of England and Wales.
Ravora may revise, amend, or replace these Terms & Conditions at any time. Updated Terms take effect upon publication on this page. Continued use of the Website after changes means you accept the revised Terms.
If you have any questions regarding these Terms & Conditions, you can reach us at: